7/24 Remote DBA
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OnCall 24×7 ~ emergency response.
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Monitoring system installation, configuration & review.
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Response time SLA for alerts and events generated from monitoring system
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Proactive task execution to avoid incidents; i.e. disk space management, log management, long SQL query completion timing
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Incremental performance tuning to keep performance at steady state ( SQL tuning)
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Backup strategy and recovery SLA
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Dev/Test/QA refreshes of database ( depends on complexity)
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Database Patching
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Runbook activities
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Database Migrations